Hotel Reservation Policies CANCELLATION POLICIES If you must cancel your reservation, please notify us 24 hours prior to arrival to avoid a charge of one night's stay plus tax, unless otherwise noted in the terms & conditions of your booking. If you simply do not check-in, you will be charged one night's stay plus taxes. For all Classic Suite, Prestige Suite and Harcourt Suite reservations, a deposit equivalent to one night's stay plus taxes is due at the time of booking and a 3 day cancellation policy applies. For Baccarat Suite bookings, a deposit equivalent to one night's stay plus taxes is due at the time of booking and a 7-day cancellation policy applies. Failure to cancel reservations 24 hours, 3 days, or 7 days prior to arrival, depending on the reserved room category, will result in a full reservation charge. Non-Refundable reservations are non-cancellable, non-changeable and require full payment at time of booking. PET POLICIES Dogs 20 lbs. or less are welcome at a one-time charge of $250. For any room damages, additional fees may be charged at the conclusion of your stay. Unfortunately, we do not allow cats. EARLY ARRIVALS AND LATE DEPARTURES We ask that guests contact the hotel as far in advance as possible regarding early arrivals and late departures. If the hotel is unable to accommodate your request, your luggage can be securely stored at the hotel with our compliments. GENERAL RESERVATION INFORMATION Reservations must be guaranteed by a major credit card when you reserve. Blackout dates and conditions apply. Check-in is after 4PM Check-out ends at 12PM Guests must be at least 21 years old to reserve a room. Guests under 21 years of age must be accompanied by an adult over 21 to stay in the hotel. For security purposes, please provide a valid government or state-issued photo ID at check-in. A hold of $200 per day must be placed on your credit card to cover incidentals. Baccarat Hotel New York is a smoke free environment. Please note that a minimum fee of $750 will be charged if smoke is detected in guest rooms. COVID-19 Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in. HOTEL GUEST NOISE POLICY AND NON-REGISTERED GUEST CLAUSE Noise Policy: We are dedicated to providing all guests with a serene and enjoyable stay. To ensure this, we ask all guests to adhere to our noise policy, promoting a peaceful atmosphere. Loud noises, including music, parties, and other disruptive activities, are prohibited between 10:00 PM and 7:00 AM. Non-Registered Guest Clause: Access to hotel rooms is exclusively for registered guests. The presence of non-registered individuals in guest rooms is not allowed. Should a noise complaint arise, non-registered guests must immediately leave the premises in accordance with our hotel policy, thus ensuring the comfort and safety of all guests. Enforcement and Eviction: A warning will be given to the guests at the first sign of a noise complaint, alongside a reminder of our hotel policies. Continuous noise or non-compliance involving non-registered guests, leading to additional complaints, will necessitate eviction measures. Non-registered individuals will be asked to leave immediately; registered guests who fail to follow our policies may face eviction without a refund and could be liable for compensation offered to other guests due to the disturbance. These measures are strictly to safeguard the well-being and tranquility of all our guests.
